Get the phone: Start an at-home call center business
With just a few small investments in training and equipment, you can start an at-home inbound call business and create a work schedule that’s flexible and sometimes lucrative.
Many WAHMs find that inbound calling is a great business to start at home. Though you won’t have your own business, but will work other companies, you can control much about your work environment.
What is inbound calling?
First, let’s understand our terms. Inbound calling refers to calls that you answer for companies. Usually it’s to take orders, but it can also be to perform certain customer service tasks.
There are many companies (like FedEx, 1-800-Flowers.com and HSN, to name a few) that contract with other companies to do inbound calling. You are hired by the company that has a contract with, say, FedEx, as an independent contractor. Usually there will be tests, trials and others criteria to determine if you are the right fit for the company.
Most often, you can choose the hours you work, though some companies might require a set schedule from you. When you are “at work”, you will answer calls for the company, routing them to the appropriate place, or taking orders (you will be logged into a site that allows you to input the order) or performing customer service tasks like allowing people to pay on a bill, or change an address, or ask questions about items.
How can you do this at home?
Once you decide that inbound calling is for you, you have to take several steps. First, apply with companies that contract to do this kind of work. As you go through the application process, you will find that each company has different requirements for you. Some might ask you to incorporate your business, which is an investment on your part. Others will let you operate as an independent contractor.
There will be requirements for equipment. For example, you will be required to have high-speed internet access and most likely a wireless headset along with a landline phone (not a cordless phone). Some might require – or suggest – that you have a dedicated phone line.
As you work through the application process, you might be given written tests on the particular company you will work for, and you will also likely be given verbal tests, where someone will call you and act like a customer. They will be able to judge how well you would do in a real situation.
Don’t assume that you must have inbound calling experience to do this at home. Although if you have done this in the workplace before you might have a better chance of getting the job, people who have no experience at this also manage to get hired. If you can find your way around the internet, and can talk articulately and clearly, you can do this job.
Is inbound calling right for you?
If you are a mom who works at home, you might think that taking calls is dangerous. The kids might be noisy, or you might have little time to work when the kids aren’t around.
Most moms who work at home doing inbound calling will purchase a noise-cancelling headset. This ensures that no matter what noisy activity is swirling around you, it won’t be heard through your headset. Although you can work during the day when the kids are home, you can also schedule yourself to work on weekends or at night when the kids can be otherwise occupied.
Although there can be an investment up front for those looking to do inbound calling from home, doing this kind of work can be interesting, lucrative and is great for the social mom who wants to work at home but doesn’t want to give up talking to other adults.
Wahm Business Resource 1
Blogging has been around for a few years now. Most people use blogs to record their thoughts and lives, while the select few use them as a free way to make a fortune.
One guy who uses this to his advantage is Rob Benwell. In 2006 he dished the dirt on the tips and tricks to making a fortune using blogging. But as time passes the old systems become obsolete and new techniques are required. This is where his brand new, fresh off the press Blogging to the Bank 3.0 system comes into play.
For those who know who Rob Benwell is like me, you've probably made a killing using blogs.
For those who don't, here's the story:
Back in 2005 he was struggling to make any profit online, had dropped out of college and was getting deep into debt. He was trying all the techniques the gurus tell you and wasn't getting anywhere fast. All of that went in the bin and he started using his own techniques and started making more and more money using simple blogs. In early 2006 he shared this with the world and had a great ebook called blogging to the bank. Tons of people got rich from using these techniques (including me). He then spoke at Online Marketing Legend Yanik Silver's underground Seminar where he revealed even more of his underground strategies. Then July 2007 he released Blogging to the Bank 2.0 which showed users his new methods to creating online wealth using blogs. In total both versions have been read by over 50,000 people across the world.
But as I said earlier, the techniques used in these ebooks are now showing there age. Some of them are not even working in the slightest! This is where blogging to the bank 3.0 comes into play.
It's full of great new techniques that work online right now! Everything's explained in plain English with all the fluff cut out. I got hold of an advanced copy of the book for a much higher price than what it actually sells for and it has been worth every single cent! I got it in the afternoon and by the evening I was creating new profitable blogs. Within a couple of hours of them being active I had made a nice little profit.
Blogging To The Bank 3.0 teaches you Robs new step by step blueprint to creating highly profitable long term niche blogs using the newest optimization techniques. There's even a section on advanced Search Engine Optimization. Most people think SEO is difficult but Rob explains this nice and simply so even the blogging newbie will understand it.
Blogging To The Bank 3.0 is a breath of fresh air and I highly recommend it to anyone wanting to make easy money online.
Click here for more information about this system.
Wahm Business Resource 2
Build a work at home business where you can take control of, yourself! Follow a step-by-step plan and use tools and services with a proven record of success. Plus gain access to a positive, success-driven, and very supportive community.
The kind of business that you can create when looking to create an online business would be a website which serves a particular niche in the market. Many people have done on this and this is often done by trying to find an underserved niche, building a website, and then profiting off of this small but profitable match.
When you're building a website, you're going to want to find keywords that you can use to help build your business as well as create good content. By creating the content and then creating back links between yourself and other websites, you'll be able to increase website traffic.
By developing your natural search engine traffic through building up a website, you will have built yourself a very solid business. This is just one way of creating online business. This is where Site Build It! comes in. SBI! sites succeed. And it is proven and tested. It is a company that proves success. Most other companies have 99% of their small business sites fail. You cannot afford to lose a year of your life and hundreds or even thousands of dollars. That is what failure costs.
Read more about Site Build It! or take a video tour. It's all about the "it" in Site Build It!.
Or take SBI! home for a No Risk Test Drive. You have a future to gain, a past (i.e., knowledge) to convert into income, and absolutely nothing to lose. You can even email Ken Evoy for your questions. How good is that?
Site Build It! - Being able to work from home is one of the key benefits of building an online business with Site Build It!. Just about everyone can connect with this "dream". Working from home is beneficial for your family. Everyone has it somewhere on their "wish list." According to an online poll, over 72% of adults in the USA are seriously thinking about starting a home-based business. It's probably just as high in other parts of the world, too.
Read more about Site Build It! or take a video tour. It's all about the "it" in Site Build It!.
Or take SBI! home for a No Risk Test Drive. You have a future to gain, a past (i.e., knowledge) to convert into income, and absolutely nothing to lose. You can even email Ken Evoy, founder of SBI, for your questions. How good is that?
Testimonial
My mom became interested in SBI! about a year after I started my first site. Since then she's been working on her own sites which are now bringing in a nice monthly income for her. Many people ask me about how I earn a living. They're all curious... lots of questions and a sparkle in their eye as they think about how they could do it too... and they could! In truth though, most of them don't. So seeing my mom go ahead and create her own success is incredible!" ~ Michelle Schill
Wahm Business Resource 3
So you are tired of working 9 to 5 in an office or a factory? You have decided that you are going to work from home. Now you want some resource about how you can find legitimate work at home jobs and not just spin your wheels. Okay, here we go...
First of all, let me give you a clue. We are now in the age of technology. Today, we have the internet superhighway where we can go to do everything from playing games to chatting with our friends to advertising products we have to sell or services we have to offer. Using the internet, you really can find legitimate work at home jobs.
If you aren't already internet savvy, now is the time to learn. Call a younger friend who knows all the ins and outs of getting around the internet. Tell your friend your plan to find a genuine work from home job.
There is actually an online tutorial course that can give you a guide and is a great wahm business resource if you are really serious at starting and online business. It is very affordable. It is called the Profit Lance System. It has interactive tools that can take you step-by-step through the process of being successful in any online business.
For some people this could take a while. But if you are serious and focused, I highly recommend this course. Click here for the full review.
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